How to cancel or modify an order?
In case you have not paid it yet, you can cancel it from your client panel. Find the order and click the "Cancel Order" icon. This option is available in all forms of payment that we have.
If you have already made the payment by card, you can modify the order from your client panel, from the "Modify" option, provided that you have not started the preparation and / or shipping process. If we have not yet started preparing it, the system allows you to enter the modifier. In case of any doubt or if you require assistance from us, please contact our Customer Service team.
If the order has already been prepared or shipped, you can make the return after delivery. Subject to the return and refund policy and conditions.